ITCN ASP.NET Discussion Forum

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RE: subscription
by bwise on Wed, Apr 29 2009 5:46 AM
Only this demo version has the subscriptions disabled, all shipping versions of the forum have working subscriptions.

Please check the forumWatch table and make sure the subscriptions actually exist.

Next check your mail server log to actually verify that the connection attempt to send out the subscriptions is being made.

Please post any messages, error, etc., that your mail server is showing in the logs for these connection attempts.

ITCN NJ Web Design and Marketing is a web design and application programming firm located in Morristown, New Jersey.
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bwise
bwise
Joined: Sat, Sep 18 2004
Location: Morristown, NJ
Posts: 463
RE: subscription
by shurley on Wed, Apr 29 2009 5:25 AM
um ok
Can you confirm that the version we have does not have the subscribe email bit disabled, as at the moment it does not work ... (and is therefore not viable)
If it is enabled can you explain why we are successfully getting emails from new user applications but not when a user subscribes to a thread?
thankyou
Steve
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shurley
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Posts: 13
RE: subscription
by bwise on Wed, Apr 29 2009 3:28 AM
On this demo forum, the subscriptions and uploads have been disabled.
ITCN NJ Web Design and Marketing is a web design and application programming firm located in Morristown, New Jersey.
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bwise
bwise
Joined: Sat, Sep 18 2004
Location: Morristown, NJ
Posts: 463
RE: subscription
by shurley on Tue, Apr 28 2009 2:47 AM
hi yes
as we are correctly receiving emails when users are applying for accounts, I assumed that all is ok with the mail setup.
Interestingly I have ticked the box above when posting this message (subscribe to Thread ...) and do not get the post in my email? (It's not in the spam filter either)

bwise Wrote:Did you complete the mail server options correctly in the web.config file?

Steve
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shurley
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Posts: 13
RE: subscription
by bwise on Mon, Apr 27 2009 8:06 PM
Did you complete the mail server options correctly in the web.config file?
ITCN NJ Web Design and Marketing is a web design and application programming firm located in Morristown, New Jersey.
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bwise
bwise
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Location: Morristown, NJ
Posts: 463
subscription
by shurley on Mon, Apr 27 2009 11:18 AM
hi
just bought the forum and all works great (including getting emails back from new users)

Except -
when any users ticking the box -
"Subscribe to Thread and receive reply notification via email? "
nobody gets an email, have we missed something?
thanks
Steve
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shurley
Joined: Fri, Apr 24 2009
Posts: 13
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